“This is my 2nd home inspection in the past month, as I had backed out of a previous house with a different inspector. Comparing the two inspectors (previous guy vs. Tom) is like comparing night and day – I realized the importance of having a friendly and articulate inspector!”
“I’ve had 2 house inspections done by Tom during the pandemic, & I must say I couldn’t be happier. Both times we chose to do the virtual walk-through, which was extremely thorough, convenient, and most importantly SAFE. Tom does a great job finding, documenting, & explaining every detail of the home. I am extremely confident in making decisions based on his inspections. He is always on-time & was very accommodating to our timeframes. Overall Tom gave us everything we needed in our inspections, and was very personable while doing it. His pragmatic & customer-focused approach had us confident in both our decision to walk away and subsequently to buy… and that’s the most important thing I can tell you.”
“Todd did a great job with my buyer’s inspection. He was very thorough & explained everything clearly. Todd answered all questions my buyer had – including some additional questions that came up a few days later, which he responded to very quickly. Todd really helped my first time buyer understand why & how some issues were more important than others, & helped to ease his mind that for some things, just simple maintenance would suffice. I highly recommend Branch Property Investigations (& I greatly appreciate that they also perform Radon testing!)”
“Tom was wonderful to work with. He was so thorough with his inspection & walked us through each item with genuine kindness and care – making sure we understood. He answered our many questions with so much patience & attentiveness. We appreciated how due to Covid we could do our inspection report discussion over Zoom. We would highly recommend him to anyone! Also wanted to compliment Eleisia who was so on top of things and called to make sure an adjustment we needed to make was OK before doing it!”
“First time home buyer here & I’m so glad I went with Tom & Branch Investigations. He performed our home inspection & radon testing. He walked us through everything, making sure we understood the implications & priorities for home maintenance & repair. He was on time, professional, & very thorough. His business development manager, Eleisia, was also superb – very communicative and helped keep things moving along. I would absolutely use this company again.”
“Branch Property Investigations was a pleasure to work with from beginning to end. The online tool for scheduling works smoothly & I even received prompt follow up from the office even thought it was the weekend. The inspection of the house we were looking at was top quality. I felt confident in the report, appreciated being walked through all categories & findings, and love how they rate the kind of risk/repair needed. The inspector (Tom in my case) went out of his way to make sure I was comfortable with the results. Thank you!”
“Very helpful! Answered all my questions, was very thorough, provided great resources, gave a detailed report, and very professional and supportive. Definitely recommend them!”
“Tom’s inspection was outstanding. He uncovered several things that needed repair that we would never have known without the inspection. Also, his online report is nicely organized and individual items are easy to find.”
“Tom was very thorough and explained things in a way I could understand. I feel confident that I know what needs to be done in my new home; what I am responsible for and what to ask for from my association.”
“Incredibly professional approach, observations, and advice. While I hope this is our forever home, we would definitely work with you in the future & will recommend you to anyone we know in the market!”
“I was calling around to multiple inspection companies, hoping someone could get it done same day. No one was able to do it, but with how friendly the person I spoke to on the phone was, I wasn’t calling anyone else! And the inspection went very well. They educated me throughout the process & gave me a lot of valuable information about my new home. I will be recommending this company to anyone who needs an inspection!”
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