It’s important our clients understand this is a visual inspection only. We make observations and test operational functionality of home systems and major appliances but we are not diagnosing specific issues like why the gas fireplace won’t start or why the dishwasher purrs a little too loudly. We recommend hiring industry-related professionals to diagnose these specific issues. 

If we come across a sealed attic-hatch we will need written permission from the seller to break that seal. It is always our goal to leave a property exactly as we found it unless specific requests are agreed upon (and are documented in writing) by both buyer and seller.

This inspection is NOT a building code inspection; building code is inspected as the property is being built. 

Our home inspections are considered a “point in time” inspection; there may be items we are unable to inspect on a given day, like: the roof due to snow/rain, the air conditioning system because the temperature is too cold to operate it safely without damage to components, and some of the exterior as it was also covered by snow.

It is our goal to provide you with the most comprehensive home inspection available on a given day while also considering the safety and well-being of our inspectors.

There is nothing in our inspection report that has to be done. Our report findings are or you and your realtor or other advisors to go through and determine what steps you would like to take next. Our goal is to inform you, not to rate a house. 

It’s not unusual for clients to call us months after their inspection with a home-related question and we always do our best to help!

We prefer you not attend the whole inspection but rather just the “inspection walkthrough” which happens the last hour or so of your inspection window.

Once you’ve scheduled your inspection, you should receive a confirmation email indicating the precise time you should arrive for your inspection walkthrough. (The walkthrough usually takes 45-60 minutes, depending on the age and size of the property.)

Your inspector will use the “walkthrough” time to provide you (and your realtor or other advisors present) a summary of the most significant inspection findings displayed on a tablet. You will have ample time to ask your inspector questions.

Your inspector will continue to work on your report following the walkthrough. We must ensure all images and video taken onsite are uploaded with specific comments to best help you understand our recommendations. Your report will be emailed to you as soon as it is ready later that same day, often late-evening, assuming payment has been confirmed.

Our inspectors work very hard to complete their inspection reports the same day the inspection was performed (oftentimes this means it will arrive late in the evening).

During your inspection walkthrough, you will have the opportunity to review a summary of major findings but the actual FULL report will not be completed until later in the day. Your inspector must ensure all images and video taken onsite are uploaded with specific comments to best help you understand the recommendations.

Your report will be emailed to you (and your realtor if specified) as soon as it is ready later that same day, often late-evening, assuming payment has been confirmed.

Thanks for asking!

You have 4 options:

• Bank Transfer
• Cash
• Check
• Credit Card (This option is available upon request. A 3% fee is assessed to use this option. Please call our office at (612) 440-8466 to request this option.)

We will email you an invoice (typically shortly after you schedule your inspection) that includes a link for you to pay simply via bank transfer, or you may bring cash/check to the inspection walkthrough. Our inspectors do not process any card payments on site but prefer you take care of this form of payment online.

Please note our inspectors do not release their final reports until payment has been confirmed.

No problem at all! You have a couple options when it comes to adding any additional service to your existing inspection:

• Call us at (612) 440-8466 to add another service to your inspection
• Email us and in the subject line, simply write: “PLEASE ADD RADON TESTING TO MY INSPECTION” or whatever service you wish to add-on

You should receive a new confirmation email reflecting the change. Most likely your walkthrough will be pushed back by 30 minutes to allow for radon testing or 60 minutes, if a moisture intrusion investigation is added.

*Radon testing requires 48 hours so if you have a next-day inspection, we’ll have to set your radon during your inspection and pick it up two days or 48 hours later. Your radon test results will be emailed to you the day we pick-up the unit(s).